Prices are shown on the site in United States Dollars (USD).



We accept payments made by Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay. All payment methods including PayPal (must be a confirmed address) must be registered with an accurate billing address or it will be deemed as a high risk purchase and orders will be cancelled immediately.

By placing an order with the payment methods available at ALPHASTYLE, your card will be charged in HKD and confirm that the payment methods used are yours or you have been authorized by the owner to use it.

We only accept your order once payment has been approved and we have debited the payment card. If your card issuer refuses to authorize the payment to ALPHASTYLE, we are not liable for non-delivery or delays.



We offer FREE SHIPPING on order over US$300.

For Order below US$300, STANDARD SHIPPING fee will be US$50.

Pending order verification and credit approval, orders will be dispatched usually within 10 business days once the order is confirmed (excluding public holidays). Additionally, dispatch delays for some orders may occur due to the high volume of orders placed during promotional periods or sales. Saturday, Sunday and Hong Kong public holidays are not considered business days.

Please note: We follow the Hong Kong calendar and local time (HKT).

You can check the status of your orders by logging in to your account on our Site. Simply go to Order History/Status in the My Account section. From there, click on any order number for its complete order details, including the tracking number. Clicking on the tracking number will take you directly to our delivery partner’s website, where you can follow the progress of your shipment.



If a customer fails to accept delivery (Failed Delivery Attempts, Refused by Recipient), the parcel will automatically ship back to ALPHASTYLE and the return shipping fees are the responsibility of the customer. For processing purposes, the cost of return shipping will be deducted from your order. SHIPPING FEE WILL NOT BE REFUNDED.

ALPHASTYLE reserves the right to make the final decision on all cases.


If you would like an exchange due to DEFECT, it must be requested within 14 days of delivery indicated by the customer’s tracking number provided. ALPHASTYLE will not accept any returned merchandise without any written communication via email and authorised confirmation.


All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) are the customer’s responsibility. In the case of an exchange the customer will be required to pay an additional re-shipping fee.

It is the customer’s responsibility to ensure the accuracy and correctness of the shipment, as well as the responsibility to oversee the product(s) are packaged and delivered intact, unworn and in original purchased condition (Sellable Condition). If any matters of liability arise, the matter will be dealt with and settled between the seller and the customer directly. The terms and conditions of the respective seller will apply.


Upon inspection and approval, Exchange or Store Credit will be provided. Returns are issued in the form of STORE CREDIT ONLY - NO CASH REFUNDS.

All SALE ITEMS, discounted and promotional merchandise, including any discount/promo codes used are FINAL and are ineligible to be returned or exchanged.

ALPHASTYLE does not accept or assume any responsibility for loss of or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended that customers use a reputable form of logistics with a tracking number.

ALPHASTYLE will not accept any returned merchandise without any written communication via email.  


There are special cases in which refunds are authorized by ALPHASTYLE and must be communicated and confirmed via email.

Once your return has been accepted, we will immediately request reimbursement with a confirmation email. The time needed to process your refund may vary based on the payment method used.

ALPHASTYLE will not accept any returned merchandise without any written communication via email.


All promotional, sale, special release and collaboration items sold are FINAL. No returns, refunds or exchanges will be accepted.

Please make sure you review your order before purchasing any of these items.


For damaged goods, you may submit an exchange request to the online store only and cannot do so at any of our physical stores.

Please allow at least 10 to 15 business days for your return to be processed by our warehouse personnel. Please note: we operate within the Hong Kong calendar and local time (HKT). You will receive an email notification upon completion of the exchange process.

In regards to special releases and sale items, the number of processing days for damaged goods may be subjected to change.


Those ordered products for shipment to countries outside of Hong Kong may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the said customs duties, taxes and fees. AlphaStyle has no control over these charges and are not responsible for duties and taxes imposed, by the destination country.



Goods are applicable for exchanges provided that the Merchandise is still in “Sellable Condition”. “Sellable Condition” means that the Merchandise is returned in its original packaging with original labels, garment tags, price tags, return tags, certificates, warranties, care instructions, product labelling, authenticity cards, extra buttons, hangers, dust bags and boxes (in the case of shoes) are intact and returned together with the Merchandise. Merchandise must be unworn, unused, unwashed, unaltered and in the condition originally sold (in the case of shoes that the soles are not scratched or dirty); and that the Merchandise is not damaged in any way.

The decision as to whether the Merchandise is in “Sellable Condition” remains within ALPHASTYLE's sole discretion and its decision shall be final.



Orders may be cancelled prior to Shipping Confirmation (excluding promotional, sale, special release and collaboration items), if you would like to cancel an online order after it has been placed, please contact our Customer Service Center for assistance via

Please note that cancellation is not guaranteed if the order has been shipped out.

ALPHASTYLE reserves the right to make the final decision on all cases


To shop with us, you need to meet ALPHASTYLE’s terms of eligibility:
You must have a credit or debit card or PayPal account that we accept (please see ‘Payment Terms’ for types of payment accepted)

You must be authorized to use that credit or debit card (e.g. it is in your name or you have permission to use it)

Providing personal and payment details that are warranted by you to be both valid and accurate (email address, real name, phone number, billing information and other requested information as indicated on the Site)

By ordering with ALPHASTYLE, you are authorizing ALPHASTYLE to process a charge or charges on their credit card or PayPal account in the amount of the total purchase of the order. You also expressly authorize us to use personal information provided by you to perform appropriate anti-fraud checks such as credit checks. Agreement to the use of third party services like PayPal will be subject to vetting and fraudulent checks where ALPHASTYLE reserves the right to refuse a sale.  ALPHASTYLE reserves the right to make the final decision on all cases.

Shop in person

Welcome to the AlphaStyle Factory Outlet. Located in the heart of South Miami, We are open and providing exclusive deals on some of our best selling online products to local customers only. Stop by and view our rotating selection of items.

Location & Hours

6775 SW 81 street
Coral Gables, Fl 33143
Unit #3

Mon - Fri, 10am - 6pm

Shop from home and Pick-up in store